Terms & Conditions
General
By placing an order on this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
All products sold on this website are designed by Nella Piirainen and are produced on demand by third-party fulfillment partners.
Profucts & Production
All products are made to order. This means that each item is produced especially for you after the order has been placed.
Because of this, delivery times may be slightly longer than for mass-produced items.
Product images are for illustrative purposes. Minor variations in color or size may occur due to production processes and screen settings.
Because products are made on demand, orders cannot be canceled once production has started.
Pricing & Payment
All prices are listed in euros (€) and include applicable taxes unless stated otherwise.
Shipping costs are added at checkout and vary depending on the product and destination.
Payment must be completed before an order is processed.
Shipping
Orders are shipped to the address provided by the customer at checkout.
Estimated delivery times are provided as guidelines and may vary depending on production and shipping conditions.
The seller is not responsible for delays caused by postal services or customs.
Returns & Refunds
In accordance with EU consumer protection laws, customers have the right to withdraw from a purchase within 14 days unless the product is made to order or clearly personalized.
All products sold on this website are produced on demand specifically for the customer.
For this reason, returns and exchanges are not accepted unless the item is defective or damaged upon arrival.
If your product arrives damaged or faulty, please contact us within 14 days of receiving the order and include clear photos of the issue.
A replacement or refund will be arranged where applicable.
Intellectual Property
All artwork, designs, and content on this website are the intellectual property of Nella Piirainen and may not be copied, reproduced, or used without permission.
Liability
The seller is not liable for indirect or consequential damages arising from the use of this website or purchased products, except where required by law.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Email: nellapiirainen@gmail.com